MTA Maxx Development

PROTOTYPE DEMO - PHASE II

An MTA-wide conversational support assistant that understands the request, chooses the right support path, and stays grounded in governed MTA knowledge.

Demo mode Checking connection…

Demo details

In progress Fares and payments, OMNY, Reduced-Fare, general policies and operating rules, customer comments and complaints, and non-fare claims. Coming next: Live elevator/escalator and subway status.

Channel Identity simulation Demo context only — not a production login Use Saved Preferences Low-risk travel and accessibility preferences

Conversation

Demo conversations and feedback may be saved for review. Please do not share sensitive personal information.

Quick start

Experience details

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